The Diploma in Retail Business Management is a three-year online qualification that will equip students with the skills and knowledge necessary to thrive in the retail industry. The programme covers a wide range of modules, including retailing, supply chain management, consumer behaviour, financial management, and professional selling, ensuring a well-rounded education tailored to the retail sector. Students are introduced to core principles of managing retail operations, building business plans, and understanding consumer decision-making processes while gaining practical insights into inventory control, merchandising, and strategic retailing. We integrate critical skills such as communication for academic and occupational purposes, advanced computer literacy, and information literacy, fostering competency in professional environments. The programme emphasises legal and financial aspects, including contract law, retail financial planning, and the impact of regulations like the Consumer Protection Act. Personal development modules in life skills, such as conflict resolution, time management, and health awareness, are incorporated to support student success in a higher education environment.

To apply for this qualification, a student requires:

• A Senior Certificate or equivalent qualification (before 2008) with an APS of *24 (excluding Life Orientation).
OR
• A National Senior Certificate (after 2008) with a bachelor’s degree or diploma endorsement, and a 4 for English (home language or first-additional language), 3 for Mathematics/Technical Mathematics or 4 for Mathematical Literacy, and an APS of *24 (excluding Life Orientation).
OR
• A National Certificate (Vocational) at NQF Level 4 with a bachelor’s degree or diploma endorsement, with 50% for English (first additional language), 40% for Mathematics or 50% for Mathematical Literacy, and 50% for three other vocational subjects, and an APS of *24 (excluding Life Orientation).

*Applicants with an APS of 22 or 23 may be required to complete an assessment before being considered for the programme.

Students who are registering for the module Retailing I Part A (RB125AN) need to purchase the following textbook:
 
Title: Retail Management: A South African Perspective

Author: Terblanche et al. 
Year: 2016
Reference: Terblanche, N., Beneke, J., Bruwer, J.P., Corbishley, K., Frazer, M., Nel, J., Pentz, C. & Venter, P., 2016, Retail Management: A South African Perspective, Oxford University Press, Cape Town.
 
Purchase sites for paperback include: 
• Van Schaik, Takealot, Amazon, Loot, Yaga, Oxford University Press, and Wize Books.

Online purchases of the eBook: 
VitalSource

 
To successfully complete your online qualification, you will need:
 
• A laptop or desktop computer
• A stable internet connection
• To be computer literate

Please view the full programme structure here.

Number of modules: 32

Programme credits: 360

Total tuition fees: R147,610

Fees are payable at the start of each module and payment must be received by the payment deadline to successfully register and start the programme.

* Fees quoted are for 2025. Fees are subject to an annual increase.

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